1.1 Introduction
Krypton Energy Group Ltd. (“Krypton Energy Group,” “Krypton Solar,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.thekryptonsolar.com (the “Site”), engage our solar design and installation services, or participate in our Application‑to‑Person (“A2P”) text‑messaging program (the “SMS Program”).
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti‑Spam Legislation (CASL), the U.S. Telephone Consumer Protection Act (TCPA), and industry best practices for A2P messaging.
1.2 Information We Collect
| Category | Examples | How We Collect |
| Identifying Information | Name, postal address, email, phone number, Business Registration Number | Forms, account registration, consultations, SMS opt‑in |
| Technical Data | IP address, browser type, referral pages, cookies | Automated via Site cookies and analytics |
| Transaction & Service Data | Project details, payment history, warranty information | During project lifecycle |
| Communications | Emails, call logs, SMS Program messages | Directly from you when contacting us |
We do not intentionally collect information from children under 13.
1.3 How We Use Your Information
1.4 Your Consent & Opt‑In (SMS Program)
By texting KRYPTON to +1 416‑732‑7357, checking an opt‑in box online, or otherwise affirmatively consenting, you authorize Krypton Energy Group to send recurring automated marketing and informational texts to the mobile number provided. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
1.5 Opt‑Out & Support
Opt‑out requests are processed immediately and honored within 24 hours.
1.6 Disclosure of Information
We share information only as necessary:
We never sell your personal information.
1.7 Cookies & Tracking Technologies
We use first‑ and third‑party cookies for essential site functions, analytics, and advertising. You can manage cookies via your browser settings.
1.8 Data Security
We employ administrative, technical, and physical safeguards (SSL, access controls, encryption at rest, regular audits) to protect your data. However, no Internet transmission is 100% secure.
1.9 International Transfers
Our service providers may store data in the United States or other jurisdictions. We ensure equivalent protection through contractual safeguards.
1.10 Data Retention
We retain information as long as needed to fulfill the purposes outlined or as required by law (typically 7 years for tax/contract records, 2 years after SMS opt‑out for compliance logs).
1.11 Your Rights
Subject to applicable law, you may request to:
Contact privacy@thekryptonsolar.com or call +1 416‑732‑7357.
1.12 Changes to This Policy
We may update this Policy periodically. Material changes will be announced via email or SMS (if applicable) and posted on the Site with a revised “Last updated” date.
